[Colloq] Hiring Talk - Monday, March 7 - Carlos Jensen, Georgia Tech

[Rachel Kalweit]

College of Computer and Information Science Colloquium

Presents:
Carlos Jensen
Georgia Institute of Technology

Who will speak on:
Challenges and Directions in Privacy-Aware Design

Monday, March 7, 2004
10:30am
366 West Village H
Northeastern University

Abstract:
Computer privacy, especially online, is an increasingly important 
concern for users, and a difficult challenge for businesses facing 
increasing regulatory and public scrutiny. System designers face the 
difficult task of not only ensuring that user information is adequately 
protected, but also that users can adequately understand and control 
their exposure to risks. To address these concerns, we need to learn how 
users think and reason about privacy, and include privacy as a 
requirement in design. In the past, researchers have advocated using 
guidelines and heuristics to both identify problems and suggest design 
solutions. I describe and discuss current design guidelines and 
heuristics, and the reasons why, despite great interest and need, they 
have failed to make an impact on today’s design practices. I will 
present STRAP, a novel analysis framework for the structured analysis of 
privacy in design. In STRAP, I combine elements of goal-oriented 
analysis with heuristics to address many of the problems identified with 
previous frameworks. I show how this method can be used to perform a 
more thorough analysis and derive better design solutions. I will also 
present a number of studies I have conducted that examine how users 
think about privacy and the problems they face in managing risks, and 
how these conflict with current privacy practices and interface designs. 
I conclude by presenting a set of interface design guidelines for 
next-generation privacy awareness and management interfaces.

Bio:
Carlos Jensen is a Ph.D. candidate at the College of Computing and GVU 
Center at the Georgia Institute of Technology, specializing in the study 
of Human-Computer Interaction and Privacy. The focus of his research is 
on understanding how system design affects decision making, especially 
in the areas of privacy, trust, and online communities. He is a member 
of the Personal Policy Lab at Georgia Tech, and The Privacy Place 
consortium.

Host: Peter Tarasewich