[linux-users] Linux machines after downtime

[Patrick]

Jiangzhuo-

It looks like our main fileserver, krypton, did not come back up after 
the down time.  We are investigating this, and hopefully should have it 
back up soon.

Your data should not have been lost, but since the server is down right 
now, it is temporarily unavailable.  However, it should be noted that 
this is a beta project, and while we make every effort to provide a 
reliable and available system, we make no guarantees, and all imprtant 
data should be backed up elsewhere, such as the CCIS system, which has 
more comprehensive backups.

Once again, we are looking into this, and should have it resolved soon.  
In the mean time, I am going to open a ticket in our request database on 
your behalf.  You should expect some email about this, and this will 
ensure that you are kept updated on the status of this.

Thanks,
Patrick

Jiangzhuo Chen wrote:

>Hi Andrew (and the Linux project team),
>
>Today we had a annual NU downtime. Now it's over and I can log into the
>linux machines. But it seems our /home directory has become completely
>empty. Is it normal? (I have some ongoing project under my home directory,
>so I hope it has not been erased.) Thank you!
>
>Best,
>~~~~~~~~~~~~~~~~~~~~~
>~ Jiangzhuo Chen    ~
>~ chenj at ccs.neu.edu ~
>~ (617) 373-8340    ~
>~~~~~~~~~~~~~~~~~~~~~
>
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